Lockey Store — Privacy Policy
1. Scope
Your privacy is important to Lockey Store and its subsidiaries and affiliates (collectively, "Lockey Store", "our", "we", or "us"). We provide this privacy policy ("Policy") to help you understand what information we and our subsidiaries collect and how it is used. Our subsidiaries and affiliates include Spartan Tool Supply, Digital Door Lock Store, Gate Locks Latches and Hinges, Lockey Store, Magnifier City, and The Carpet Film Store (collectively we will refer to these parties as "Lockey Store Affiliates and Subsidiaries"). This Policy explains our practices and the choices you can make about the way your information is collected and used.
This Policy covers Lockey Store and Lockey Store Affiliates and Subsidiaries consumer-facing operations in the United States and applies to personal information Lockey Store and Lockey Store Affiliates and Subsidiaries collects in various contexts including when you visit Lockey Store and Lockey Store Affiliates and Subsidiaries' website ("website").
"Personal information" is any information that identifies or reasonably could be linked to a particular person or household. It includes things like email addresses, phone numbers, mailing addresses, payment card information, account numbers, and government-issued identification numbers. These are just examples and there are many other types of information that would be considered personal information.
Lockey Store's website may contain links to external websites. Lockey Store and Lockey Store Affiliates and Subsidiaries does not assume responsibility and is not liable for the privacy practices of any external websites linked from our website. It is best practice to consult the privacy policy of any websites you visit.
By using our website, you signify your agreement to the collection, use, storage, treatment, and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, do not use our website.
This Policy forms part of and should be read in conjunction with the Terms of Service.
2. Notice of Monitoring
Please note that if you use the chat function on our website, all information you send and receive will be recorded. If you do not wish for us to record this information, please do not use the chat function on our website. By using the chat function you consent to our monitoring all communications.
3. Personal Information We Collect and Purpose for Collection
Information You Provide.
From time to time we automatically collect certain personal information directly from you, using online tracking technologies, through other offline technologies, from our business partners, when engaging with the websites, or when you otherwise correspond with us.
This information is collected for a number of purposes, as described in more detail below.
Performing Services:
Account Creation, Access to Features, Logon Process. We use personal data you provide to create an account with us or to let you have access to certain features or areas of the websites, including: your name, email address, mailing address, phone number, and other similar contact data, usernames, passwords, password hints, and similar security information used for authentication and account access. Without providing your personal data, you cannot create an account with us or access certain features or areas of the websites.
Communicate with You. To provide you with order confirmations and order updates, manage and maintain our business relationship with you, provide customer service, or otherwise communicate with you via text message, email, or by phone regarding your account, purchases, returns, exchanges or service requests, we may collect your name, product information, email address, mailing and/or billing address, phone number, financial information, purchase history, communications preferences, the products that are of interest to you, web usage, interest profiles, email opens/clicks, contact history, recordings of your communications with us, and other information relevant to your products or inquiries.
Processing Orders and Payments. When you place an order through our website, you provide information required to complete your transaction, including your name, phone number, shipping address, billing address, company name, and marketing communications preferences. Relevant postage information (such as tracking numbers and tracking updates) may be collected as well.
Market and Promote AAA Industry Supply Products:
Marketing Communications. We or our third-party marketing partners may use personal information to market and promote our products including for the purpose of sending marketing, advertising, and promotional communications by email, text message, or mail. We collect your name, mobile number, mailing address, email address, and communication preferences.
Targeted Advertising. We may use your personal data to develop and display content and advertising (and work with third parties who do so) tailored to your interests or location and to measure its effectiveness. The personal data collected for these purposes include name, email address, and purchase history.
Improve or Develop Products of Services:
Customer Service. We may collect personal information from you when you contact us for customer service support or questions. Specifically, we may collect your name, job title, company name, job function, company type, company size, company end product, email address, phone number, mailing address, purchase history, website usage and interest profiles, billing or account information, bank account information, and payment card information, depending on the nature of your customer service inquiry and the requests you are making. To enhance the user experience, improve our website, or improve our products, you may choose to submit feedback or we may request that you provide us with feedback regarding the products you purchased or your interaction with us through our website or through customer service. Where we request feedback, we may ask for your name, email address, phone number, and personal opinion.
Customer Satisfaction Surveys. To conduct surveys, market analysis, or other research about our website or products, we or our third-party service providers may request that you complete a survey or participate in consumer research. We may request your name, email address, phone number, demographic information, and personal opinions.
Business to Business Transactions. When you share information with us on behalf of another business, we typically collect your name, company name, address, purchase history, account information, account contact information, account permissions and preferences, and any other information we use to service your account.
User Generated Content. You may submit content that you create to us for use on our website or in other promotional or marketing communications. We only use content that you create with your consent. Information that you provide may include personal information such as name, email address, video, photo and audio recording content that you upload or send to us. Please note that all user generate content is subject to moderation and that by submitting content you consent to Lockey Store moderating your content.
Information Automatically Collected From Your Browser Or Device.
This section describes the personal information which may be collected automatically from your browser or device. Where we collect information automatically, we generally do so through the use of cookies or other tracking technologies or through security and activity logs. For more information on our use of cookies and other tracking technologies, please review the Cookie Policy below.
Performing Services:
Operate the Website. In order to operate the website, we may collect information automatically to ensure that the website functions properly and maintain the security for our website. We may collect IP address, activity logs, certain device information and browser information. We may also derive your geolocation from your IP address.
Communicate with You. When we communicate with you online, we may collect information automatically from your device or browser in order to operate the service, including IP address, device and browser information, and activity logs.
Personalize Your Experience:
Remember Your Preferences. To save you time when you visit our website by remembering your preferences, automatically fill in forms (such as your address), or to save items to your cart we may collect IP address, device information, and browser information.
Prevent and Detect Harm of Abuse:
Protection. We may use your personal data as part of our efforts to keep the websites safe and secure to protect others from harm or abuse, including: device and usage information, such as your IP address, browser and device characteristics, your computer or device's operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the websites and other technical information.
Market and Promote Lockey Store:
Targeted Marketing. We may combine information that we receive from your activities online with information about your past purchase history or interactions with us in order to personalize the advertisements, products, or recommendations we display. We may collect your user account data (if you are registered with us), including your name, email address, country, and technical data, which includes IP address, host name, user agent, browser identification, referrer, and the date/time of your access to our website.
Advertising and Behavioral Profiling. We collect information about your interaction with our website, your advertising preferences and your communications with us. This is information we receive from your devices you use when you access our website. This information could include the following: Device ID or unique identifier, device type, ID for advertising and a unique device token, preferences, purchase history, cookie IDs, your computer or device's operating system and browser type, device identifiers, usage details, IP address, tracking data on behavior across websites, and postal or country code.
Advertising Analytics. For advertising analytics, we may collect computer and connection information such as usage details, statistics on your page views, traffic to and from the website, referral URL, ad data, your IP address, your browsing activity, history and your web log information.
Website Use Analytics & Marketing. When you visit and use our websites, we collect information automatically from your devices to evaluate and improve our website performance, as well as for marketing preferences. This includes your IP address, cookie IDs, device identifiers, information about how you use our website, preferences and trends, and purchase history. If you are paying us for products, we will also collect your billing/account information and payment card information to complete the transaction.
Improve or Develop our Products or Services:
Improving the Website. We may use your personal data for other business purposes, such as data analysis, identifying usage trends, and to evaluate and improve the websites, products, services, and your experience, including device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the websites and other technical information.
Analytics. We may use your personal data to improve Lockey Store's understanding of its customers' needs, measure the effectiveness of our advertising communications, obtain and evaluate analytics data for the purpose of improving our product offerings and services, understanding how our visitors interact with our website, advertisements, and communications. We or third-party service providers may collect technical information about your visit such as IP address, host name, user agent, browser identification, referrer, and browsing history.
Information Collected from Third Parties.
We may use third-party service providers to help us with our day-to-day business activities. Where we use third parties, they may share personal data about you with us.
Performing Services:
Process Transactions. We use third-party payment providers who are PCI-DSS compliant to process all transactions through our website. When you make a purchase, our third-party payment provider may share with us your name, email address, billing address, transaction information (i.e., amount of transaction, time of transaction, and transaction ID), payment method, phone number and other information in order for us to process your order and send you the items you purchased. For more information on how your personal information is processed by these third-party payment providers, please review their relevant privacy policies:
[Add hyperlinks to third-party payment providers privacy policies]
To Send System Generated Communications to You. We may use third parties to send you administrative information about products that you have purchased. We may receive personal data about you from the third-party, including name and email address.
Market and Promote Lockey Store Products:
Marketing and Promotions. On occasion we might collect personal information from marketing and advertising partners. This information is usually limited to name, email address, and mailing address.
Targeted Advertising. We also permit third parties to use tracking technologies on our website to help us evaluate website analytics, to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders. Some of these third parties use their technology to provide advertising about products tailored to your interests which may appear either on our website or on other websites. For more information about the use of third-party cookies and tracking technologies on our website, please review our Cookie Policy.
Other Uses of Personal Information
Lockey Store may also use any of the personal information it collects or receives for the following business purposes:
To Develop Our Websites, Products and Services. We may use your personal data to further develop our existing websites, products and services, including artificial intelligence tools and features, or to develop new products and services.
To Protect the Websites, Us, and Others. We may use your personal data as part of our efforts to keep the website safe and secure (for example, for fraud monitoring and prevention) and to protect others from harm or abuse.
To Enforce Our Terms, Conditions, and Policies. We may use your personal data to ensure you and others are complying with our terms, conditions and policies, including providing your information to law enforcement if we believe it is appropriate to do so and using your information in connection with legal proceedings brought by us or against us.
To Respond to Legal Requests and Comply with Applicable Law. If we receive a subpoena, discovery request, or other legal request, we may need to review and evaluate your personal data and potentially provide your personal data in response to the request. We may also need to use your personal data as needed to comply with applicable laws and regulations.
For Other Business Purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, and to evaluate and improve the websites, products, services, and your experience.
4. Cookies & Tracking Technologies
This cookie policy will give you information about:
- The different types of cookies
- The cookies that are required on our website (Essential Cookies)
- The cookies that you can reject (Non-Essential Cookies)
- The cookies we use
- How to manage your cookie preferences
This section describes how Lockey Store and third-party service providers use cookies, pixel tags, web beacons, clear GIFs and similar technologies to track the actions of website users and email recipients across non-affiliate websites over time, in order to personalize your experience on the website by presenting advertisements that are more relevant to you. For example, we use third-party service providers, to present products and offers tailored to the preferences and interests demonstrated by your online activity over time. If you would like to opt-out of receiving personalized ads from third-party advertisers and ad networks who follow the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising, you may visit the opt-out pages on the DAA website. You understand that these opt-out mechanisms are maintained by third parties, not Lockey Store. Lockey Store is not responsible for, nor does it control these mechanisms of the third parties who choose to participate in these opt-out programs.
How do Cookies Work?
To understand how tracking technologies work, it is helpful to describe the types of technologies we use and what they are used for:
Cookies – a "cookie" is a small text file that websites send to your computer, device, or other internet-connected tool you are using that contains data used by the website for its business purposes. There are two types of cookies: session cookies, and persistent cookies.
Session cookies make it easier for you to navigate the websites and expire and disappear from your device when you close your browser.
Persistent cookies remain longer and help in understanding how you use the websites, and enhance your user experience, and they stay on your device even after you close your device's browser or end your session. Session cookies may remain on your hard drive for an extended period of time.
Web Beacons – a "web beacon" or "pixel" is a tag used on a web browser or HTML email that records your activities when viewing the web page or email where it is placed.
Cookies are classified by their purpose:
- Strictly Necessary – These cookies are required for the website to function. You cannot disable these.
- Functional – Allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your general location.
- Performance - Help us understand how the website performs, how visitors interact with the website, and whether there may be technical issues.
- Targeted Advertising - Used to deliver advertising that is more relevant to you and your interests. May also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Marketing cookies and similar technologies allow us to collect information about the use and extent of use of the website by individual users. This includes whether a user has visited the website before, which website the user has come from, what a user clicked and read on the website, product interactions, how the website is used overall and which areas users prefer so that we can improve the performance of the website and the user's experience of using the website. They also allow us to analyze the effectiveness of our marketing activities and to provide targeted advertising tailored to your interests.
Our website use first-party and third-party cookies. The difference between first-party cookies and third-party cookies relates to the control of the party who serves the tracking technology. First-party cookies are cookies that are provided by or on behalf of the website that created them. Their use enables us to operate an efficient service and to track the patterns of behavior of visitors to the website. Third-party cookies, on the other hand, are placed on your device or served by a third-party (i.e., not by Lockey Store). While we may allow third parties access to the website to place these cookies on users' devices, we do not retain control over the information supplied by the cookies, nor do we retain access to that data. This information is controlled wholly by those third parties in accordance with their respective privacy policies. To learn more about the tracking technologies delivered on our website, please visit our Cookie Preferences Center and select "View Cookies" under each category's heading.
How Does Lockey Store Use Cookies
We use cookies consistent with this Policy. For example, a cookie may be used to determine your preferred language, maintain the security of our website and your account, measure website analytics, measure the effectiveness of our advertising communications, and gain information for marketing and advertising purposes, including by identifying the website from which a person was referred to Lockey Store's website and to track other websites visited by an individual.
Information gathered through usage of a cookie is not linked to any direct personal identifiers (e.g., your name or e-mail address), unless you become a customer of Lockey Store. Once you submit personal information on our website (e.g., by signing up to receive information from us) we may link such personal information with data associated with your visit(s) to our website.
If you have an account with us, we will, to the extent legally permissible, combine Cookie Data with your account to improve your experience with our services. Where permissible, your account will be identified either from you signing in to your account or by using your IP address collected through a cookie.
Cookies We Use: We use the following cookies on our websites in connection with some of the functionalities described above.
| Cookie Type | Name | Purpose | Duration |
|---|---|---|---|
| Necessary | cart, cart_sig, cart_ts | Maintain shopping cart state and integrity during checkout; verify cart origin (HMAC). | 2 weeks (cart), 2 weeks (cart_sig), 2 weeks (cart_ts) |
| Necessary | checkout, checkout_token, secure_customer_sig, storefront_digest, secret | Secure checkout session, customer authentication, and storefront password access when enabled. | Session to 1 year (varies by cookie) |
| Necessary | _shopify_d, _shopify_m | Detect and manage cookie consent and device-level security settings required for Shopify functionality. | Session ( _shopify_d ), 1 year ( _shopify_m ) |
| Necessary | _tracking_consent, _cmp_a | Store user consent choices for cookies and marketing preferences. | 1 year |
| Functional | _orig_referrer, _landing_page | Attribution; remember original landing page and referrer for performance and marketing reporting. | 2 weeks |
| Functional | localized, cart_currency, _shopify_country | Remember locale, preferred currency, and country to personalize storefront content. | 2 weeks to 1 year |
| Analytics | _shopify_y, _y | Shopify analytics for visitor behavior and session analysis. | 1 year |
| Analytics | _shopify_s, _s | Shopify analytics session tracking. | 30 minutes |
| Analytics | _ga, _gid, _gcl_au | Google Analytics identifiers and Ads conversion linking (if Google services enabled). | 2 years (_ga), 24 hours (_gid), 3 months (_gcl_au) |
| Advertising | _shopify_sa_t, _shopify_sa_p | Shopify marketing & referrals—track marketing performance and referrals across sessions. | 30 minutes |
| Advertising | _fbp | Facebook/Meta pixel identifier for ad delivery and retargeting (if enabled). | 3 months |
| Advertising | _shopify_tm, _shopify_tw | Shopify marketing cookies supporting campaign measurement and ad network integrations. | 2 weeks |
The content of a cookie is limited to an identification number. Name, IP address, or other information regarding your true identity is only collected to the extent necessary for the operation of the functionality cookies (i.e., in connection with the log-in function).
Third-Party Analytics. Our website uses third-party web analytics services that uses cookies, to help the website analyze how users use the website. The information that is collected about your use of the website will be de-identified or pseudonymized by the third-party analytics provider (i.e., Google) for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The third-party analytics providers that Lockey Store uses will not link your IP address with any other data held by them about you. Information collected by us through use of third-party analytics includes: number of visitors, referring URLs, and pages visited.
For further information, please see:
Disabling, Deleting, or Opting-Out of Cookies
We will obtain your opt-in consent to the use of the non-essential cookies and other tracking technologies on our website when you first access the website and if we introduce any new cookies to the website, unless they are essential cookies, in which case your consent is not required. When you visit our website, a pop up will appear to inform you about our use of such cookies. You can then consent by clicking on "Accept", or you may refuse cookies (except necessary cookies) by clicking on "Deny". You may alternatively click on the link to the Cookie Settings and decide the categories of cookies that you wish to accept, and the cookies you wish to reject and then click "Save my choices."
You may withdraw your consent at any time with effect for the future.
If you deny cookies, we will not set those cookies on your device, except essential cookies and a cookie to remember that you don't want any cookies set when you visit this website.
If you do not want to have cookies placed on your device, many of them offer ways to opt-out. You may refuse the use of cookies by selecting the appropriate settings on your browser to decline cookies. You may also delete existing cookies through your browser and the cookies window including the link to the cookie manager when it appears again.
Cookies and Browser Settings. You can disable cookies by changing your website browser settings to reject cookies. How to do this will depend on the browser you use. Rejecting cookies will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new cookie in a variety of ways. Please visit the following websites to learn more (depending on the browser you use):
Firefox, Microsoft Edge, Internet Explorer, Google Chrome and Safari.
Please note, if you disable cookies, you may not be able to use the full functionality of our website. In particular, you may have limited access to some areas or be transitioned to a different experience.
You may also disable JavaScript at any time. Please remember: some features of our website may not function properly unless cookies and JavaScript are enabled, and some areas of our website may not function at all.
You may choose to delete cookies placed on your device and to block new third-party cookies from being placed by using your internet browser's privacy and security settings. In addition, you may opt out of our sharing your personal information for targeted advertising purposes by submitting a request through the "Your Privacy Choices" link in our footer of our website. If you do this, however, you may have to manually adjust some preferences every time you visit this website. All modern browsers allow you to change your cookie settings, typically by going to the 'options' or 'preferences' menu of your browser. Use the 'Help' option in your browser for more details.
Blocking all cookies (including necessary cookies) will have a negative impact upon the usability of many websites, including ours. If you block necessary cookies, you may not be able to use all the features on this website. You can also delete cookies already stored on your computer. However, deleting cookies might have a negative impact on the usability of many websites, including ours.
Do-Not Track Features
Many web browsers and some mobile operating systems and mobile applications include a "do-not-track" feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing do-not-track signals has been finalized and, as such, we do not currently respond to do not track browser signals or any other mechanism that automatically communicates your choice not to be tracked online. We will update this Policy if that changes in the future. These features are not an alternative to the settings you choose in our cookie banner.
Opt-Out Preference Signal
You may use an Opt-Out Preference Signal, such as the Global Privacy Control (GPC), to opt-out of the sale/sharing of your personal information or the use of cookies for targeted marketing. You may send a GPC signal to our website by selecting the appropriate settings on your browser or device. Your signal will be processed in our system as though you de-selected the "Share or Sale of Personal Data" in our cookie preferences center. If you do not have an account or if you are not logged into your account, your request to opt-out of sale/sharing will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us.
5. How We Disclose Personal Information
The website may share your personal data with the following categories of third parties for one or more of purposes such as contacting and corresponding with you, responding to your inquiries, improving our website, targeted advertising, offering services you request, or other purposes as described above and if there is a legal basis:
With AAA Industrial Affiliates and Subsidiaries. We share your personal data with our affiliates and subsidiaries as follows:
- Providing membership services;
- Analyzing customer data and website user behavior;
- Carrying out marketing activities;
- Supporting shared services, such as analytics, customer relationship tools, and data management across entities.
Service Providers (or Processors). Subject to written agreement Lockey Store partners with certain service providers to process your personal data consistent with our instructions, including:
- Marketing service providers (such as sending emails or text messages, delivering advertisements, facilitating customer service reviews);
- Fraud monitoring or detection service providers;
- Survey program and service providers;
- Customer data and survey response analytics providers;
- SMS and other messaging service providers;
- Content optimization service providers;
- Invoice and billing service providers;
- Order fulfillment providers;
- Email alert providers;
- Website analytics providers;
- Website hosting providers;
- Website testing and optimization service providers; and
- Customer service providers.
Marketing and Advertising Partners. In addition, where by permitted by law, and this Policy, we may share your personal data with the following types of Marketing and Advertising Partners:
- Advertising, direct marketing, and lead generation providers;
- Targeted advertising platforms.
Business Partners and Channels. We may share or transfer your information to marketplaces or integration platforms you direct us to use to fulfill your requests.
SMS Originator Opt-In Data and Consent. The website does not sell or share mobile phone information with third parties for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. To learn more about the websites use of SMS messaging, see the SMS Terms of Service.
As Legally Required. Where we believe it necessary and appropriate to do so, we may share your personal data with: law enforcement; government agencies or regulators; courts; parties to legal proceedings in which a subpoena or legal request has been propounded to which such information would be responsive. In those circumstances we will make reasonable efforts to disclose only that information is relevant to the reason for disclosure and to protect the privacy of such information to the extent reasonably possible.
Business Partners. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We do not sell Personal Information for money. We may engage in processing that could be considered a "sale" or "sharing" for cross-context behavioral advertising under certain state privacy laws when we use advertising cookies/pixels. See Your Privacy Rights below for opt-out choices.
6. De-Identified (Anonymized) and Aggregate Data
The website may de-identify (also referred to as "anonymize") and aggregate data for its business purposes, including but not limited to, improving the products and features of its services, maintaining the security and integrity of its systems, for analytics, and other legitimate business purposes. "De-identified Data" means information that cannot reasonably be used to infer information about, or otherwise be linked to a particular data subject. De-identified Data includes anonymized data and is no longer "personal data" under applicable data protection laws. Where we process De-identified Data, we commit to maintain and use the information in de-identified form and not attempt to reidentify the information, except where permitted by law. We may disclose De-identified Data to third parties who commit themselves to maintaining the De-identified Data in anonymized form and not attempt to re-identify the data for any business purpose. To the extent that any non-personal information is combined by or on behalf of Lockey Store with personal information Lockey Store itself collects directly from you on the website, Lockey Store will treat the combined data as described in this Policy.
7. Your Privacy Rights (U.S. State Laws)
Some privacy laws require that we disclose the privacy rights that you may have regarding your personal information. We have defined the various rights below.
For all personal information that we collect about you, you may have the following rights or choices that we will accommodate where your requests meet legal and regulatory requirements and do not risk making our other data less secure or changing our other data. You may also designate an authorized agent to make a request on your behalf.
Right to access — The right for a consumer to access from a business/data controller the information or categories of information collected about a consumer, the information or categories of information shared with third parties, or the specific third parties or categories of third parties to which the information was shared; or, some combination of similar information.
Right to correct — The right for a consumer to request that incorrect or outdated personal information be corrected but not deleted.
Right to delete — The right for a consumer to request deletion of personal information about the consumer under certain conditions.
Right to opt out of certain processing — The right for a consumer to restrict a business's ability to process personal information about the consumer.
Right to portability — The right for a consumer to request personal information about the consumer be disclosed in a common file format.
Right to opt-out of sales — The right for a consumer to opt out of the sale of personal information about the consumer to third parties.
Right to opt in for sensitive data processing — The right for a consumer to opt in before a business can process their sensitive data.
Right against automated decision making — A prohibition against a business making decisions about a consumer based solely on an automated process without human input.
Right to appeal — where a controller declines to take action regarding a consumer's request to exercise any privacy right, the controller must allow the consumer to appeal the decision and provide instructions on how they may request an appeal.
In addition, a business may not treat a consumer who exercises a consumer right differently than a consumer who does not exercise a right.
Privacy Rights Chart:
| Right to know and access | Right to correct | Right to delete | Right to opt out of certain processing | Right to portability | Right to opt out of sales | Right to opt in for sensitive data processing | Right against automated decision making | Right to appeal | |
|---|---|---|---|---|---|---|---|---|---|
| Colorado | Y | Y | Y | P | Y | Y | Y | Y* | Y |
| Connecticut | Y | Y | Y | P | Y | Y | Y | Y* | Y |
| Delaware | Y | Y | Y | P | Y | Y | Y | Y | Y |
| Iowa | Y | N | Y | N | Y | Y | N | N | N |
| Maryland | Y | Y | Y | P | Y | Y | Y | Y | Y |
| Minnesota | Y | Y | Y | P | Y | Y | Y | Y* | Y |
| Montana | Y | Y | Y | P | Y | Y | Y | Y* | Y |
| Nebraska | Y | Y | Y | P | Y | Y | Y | Y* | Y |
| New Hampshire | Y | Y | Y | P | Y | Y | Y | Y* | Y |
| New Jersey | Y | Y | Y | P | Y | Y | Y | Y* | Y |
| Oregon | Y | Y | Y | P | Y | Y | Y | Y* | Y |
| Tennessee | Y | Y | Y | P | Y | Y | Y | Y* | Y |
| Texas | Y | Y | Y | P | Y | Y | Y | Y* | Y |
| Utah | Y | N | Y | T | Y | Y | O | N | N |
| Virginia | Y | Y | Y | P | Y | Y | Y | Y* | Y |
Y – right exists
O – right to opt out or limit use of sensitive data
S - sensitive data
T – right to opt out of targeted advertising
P - right to opt-out of processing for profiling/targeted advertising purposes
N – right does not expressly exist or activity is expressly prohibited
* - right to opt out of certain automated decision making
Submitting a Privacy Rights Request:
Making a Request
If at any time you wish to make a privacy request, such as if your personal information should ever change, you wish to change your preferences, or to delete any personal information that you provided through your visits to our website, please let us know by sending an email to customerservice@aaaindustrialsupply.com. In this request, you will need to provide your full name, email address, phone number, the type of privacy request you are submitting, the relationship to the account holder if submitting the request on their behalf. We are not responsible for any losses that could arise from any inaccurate, deficient, or incomplete personal information that you provide us.
For security reasons, we may need to request specific information from you to help us confirm your identity, before we correct, update or delete any personal information you provide us.
Verifying Your Identity
Once the request has been received, you may be asked to provide additional personal information for verification purposes, including your full name, email address, telephone number, billing address, previous service history, confirmation number (if any), account information, and additional identifiers as needed before your request can be accommodated. For requests involving specific pieces of information, we may also require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.
Authorized Agents
You may have the right to designate someone else make privacy requests for you under the data protection laws. Authorized agents must:
- Provide us with valid written authorization, that the third party agent has the authority to act on behalf of the individual whom they are making the request, which must include the agent's name, email address, and phone number,
- You must follow the instructions above to verify your own identity, and
- The authorized agent must follow the instructions provided in this section to make a request.
We reserve the right to verify the validity of any third party request to exercise privacy rights on behalf of our customers to the fullest extent permitted under applicable data protection law.
Appealing our Decision
If you disagree with a decision we make regarding your request to exercise a privacy right as described in this Policy, you may contact us using the section below. Please refer to the prior request, and include the reason for your appeal in your request.
8. Children's Privacy
The website is not directed to children under 16, and we do not knowingly collect personal information from children under 16, except when consent is provided by a parent or guardian. If we learn that we have collected personal information from a child under 16 without parental consent, we will take steps to delete the information as soon as possible. We recommend that parents or legal guardians be involved in the online activities of their children in order to prevent the collection of their personal data without parental consent. If you believe that we have inadvertently collected personal data about your child, please contact us at customerservice@aaaindustrialsupply.com and we will promptly delete or de-identify this information.
9. Links to Third-Party Websites
Our website may include links to third-party websites. These third-party websites have their own privacy policies and terms of use and are not controlled by this Policy or the terms of our website's disclaimer. You should carefully review any terms, conditions and policies of such third-party websites before visiting them or supplying them with any personal information. If you follow a link to any third-party website, any information you provide that third-party website will be governed by its own terms of use and privacy policy and not this Policy.
We are not responsible for the privacy or security of any information you provide to a third-party website or the information practices used by any third-party website, including links to any third-party website from the website. We make no representations, express or implied, concerning the accuracy, privacy, safety, security or the information practices of any third-party website. The inclusion of a link to a third-party website on our website does not constitute any type of endorsement of the linked third-party website by us. We are not responsible for any loss or damage you may sustain resulting from your use of any third-party website or any information you share with a third-party website.
10. Data Security
We implement administrative, technical, and physical safeguards designed to protect the personal information we collect, receive, use, or store. We will do our best to protect your personal data taking into account the state of the art, the cost of implementation and the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for your rights and freedoms posed by the processing. You should however access the website within a secure environment. If you believe your account has been compromised or you suspect any type of data breach, please contact us at customerservice@aaaindustrialsupply.com
11. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (such as business records, tax, accounting, or other legal requirements). In determining data retention periods, we take into consideration the applicable law, contractual obligations, and your expectations.
When there is/are an indication(s) of potential legal claim(s) or liability, the retention period will be extended accordingly.
When we have no ongoing legitimate business need to process your personal information, i.e. when we no longer have a legal basis in accordance with applicable law, we will either delete or anonymize it and we will make such determination based on applicable laws. When the processing of personal information is based on your consent, the information will be stored for as long as there is valid consent for the processing.
12. Website Terms of Service
The Website Terms of Service governing your use of the website contains important provisions disclaiming and excluding our liability and the liability of others regarding your use of the website and provisions determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding your use of the website. Each of those provisions also applies to any disputes that may arise in relation to this Policy and the collection, use and disclosure of your personal information, and are of the same force and effect as if they have been reproduced directly in this Policy.
13. Changes to this Policy
We reserve the right to change or update this Policy from time to time. Material changes will be posted on the website with an updated effective date. We will make this indication by including the "Last Updated" date. The updated version will be effective as soon as it is accessible. If we make any material changes to this Policy, we will update the Policy on our website prior to the changes becoming effective. The collection, use, and disclosure of your personal information by us will be governed by the version of this Policy in effect at that time. New versions of this Policy will be posted on this page of our website. We encourage you to check the Policy from time to time. Your continue use of the website will signify that you agree to the collection, use, and disclosure of your personal information in accordance with the changed Policy.
14. Contact Us
If you have any questions regarding this Policy or our privacy practices, or the privacy policy and practices of our domestic providers, please contact us using the information below.
If you contact us by email, you should be aware that email transmissions might not be secure. Information you send by email could be viewed in transit by a third party. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during transmission.
Privacy Contact:
Lockey Store
Email: customerservice@aaaindustrialsupply.com
Address: 1660 Alum Creek Dr, Columbus – OH, 43209
Phone: 888-508-0585